Terms & Conditions

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Less Mess Ltd is an Internet based company specialising in the development of waste oil disposal products.
For customer services, queries, sales & advice please phone 01271 817 977 or email info@lessmess.co.uk
Making a purchase We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us. We accept all major credit and debit cards, cheques and money orders. We reserve the right to alter any specifications on the products featured on this web site without prior notice. All sizes and weights are given as a guide only. Representations of colours are approximate, due to the limitations of photographic media and calibrations of different output devices. Delivery We aim to process your current order on the same working day. We will send your current order in up to 28 days but more normally within 10-14 business days. Some items will be dispatched within 48 hours. We will notify you of an approximate delivery time. Larger items or orders will be sent by courier. All other items will be sent by post. Returns Policy Any items purchased by you may be returned within 7 days of delivery at your expense. Goods must be returned unused in their original packaging together with your receipt. For your own protection we suggest you use registered post. Your money will be refunded within 30 days of the date on which your products were delivered. Our liability If the goods we deliver do not arrive, are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the goods in question. If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods. If you notify a problem to us under this condition, our only obligation will be, at your option:
a) to make good any shortage or non-delivery;
b) to replace or repair any goods that are damaged or defective; or
c) to refund to you the amount paid by you for the goods in question in whatever way we choose.
Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 6.2(c) above.

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence. General Site disclaimer Neither Less Mess Ltd nor any of its directors, employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this site.
This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Notwithstanding the foregoing, none of the exclusions and limitations in this clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded nor in any way to exclude or limit Less Mess Ltd liability to you for death or personal injury resulting from our negligence or that of our employees or agents.

The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Less Mess Ltd howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

Privacy policy
Disclosing customer details Less Mess Ltd will not disclose customer information to third parties except for delivery and payment collection purposes. Cookies Cookies are used on this shopping site but only to keep track of the contents of your shopping cart once you have selected your items. E-mails and marketing Less Mess Ltd will contact you in relation to any order you may make. However, you will not be contacted after your order is completed unless you tick the box on our order form to say that you would like details of further products that we may produce from time to time. Storing your details Less Mess Ltd will only store data for as long as it is necessary << top of Terms & Conditions
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